Refund Policy

You can request a full refund within the first 7 calendar days from the date of payment. Any non-refundable application fee, where applicable, is excluded.

Promotional purchases (for example Black Friday or special-offer deals) are not eligible for a refund.

• Use the refund link in your order confirmation email, or contact support.
• Complete a short survey confirming you wish to discontinue the course.
• Requests must be made within the 7-day window; after that, eligibility ends.

Approved refunds are processed within 10 working days of receiving your request, returned to your original payment method.

Access to the refunded course ends once the request is confirmed. Any other accounts, free materials, and previously purchased courses remain available.

We may update this policy and will note changes on the site. Questions? support@merulschool.com or the Contact page.